Minutes from the October 20 Meeting
The group spent some time talking about FAQs so it stood out as a topic of interest for everyone at the meeting. There are existing FAQs scattered about the library's web site but the group agreed that a separate FAQs, targeting our mobile device users, is needed.
Brian's wireframe/prototype includes a Policies section but that will be changed to FAQs. The FAQs will include answers to policy related questions.
Can I eat and drink in the library?
What are the library's hours?
Where are the branch libraries located?
How do I get on the wireless network?
Do you have laptops available for use?
What are the Book'n Beans' hours?
Can I get reference help when I'm way from the library?
Where can I find out about jobs in the library?
How much does it cost to print and make copies?
Where can I find directions to the Library?
Can you think of any other frequently asked questions that would be useful to our mobile device users? Post your suggestions as a comment.