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University Libraries 2012 Survey: The Results Are In!

By Michael Yunkin on January 24, 2013 11:15 AM | Permalink

We are very pleased to report that overall satisfaction rate is quite high. 97% of undergraduates and graduate students, and 95% of faculty, are satisfied or very satisfied with the library. For graduate students, the areas with the largest percentage indicating satisfaction are library staff and reference/instruction/consultation services. For undergraduates, the areas with the largest percentage indicating satisfaction are library staff, services like instruction, reference and circulation, and print collections. For faculty, the areas with the largest percentage indicating satisfaction are library staff, library spaces, and librarian presentations to classes.

  • 96% of undergraduates agreed or strongly agreed that the library contributes to their academic success.
  • 90% of graduate students indicated it is important or very important to have library staff available in the library to help.
Of faculty responding to the survey:
  • 99% indicated the library is important or very important to the academic success of graduate students
  • 97% indicated the library is important or very important to the academic success of undergraduate students
  • 96% indicated the library is important or very important to their own research productivity
A more extensive report, as well as tables of data, is posted on the Libraries Assessment page.


 

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