Getting Help With Off-Campus or Remote Access
Remote Access FAQ
Includes troubleshooting advice for commonly reported issues.
Problem Report Form
Report an access problem to the Libraries and receive a response within 2 working days.
Ask a Librarian
Get the help you need by chatting online with a librarian, sending an email or phoning the Research & Information Department.
RefWorks Group Code
Off-campus RefWorks users can find UNLV's Group Code by entering their barcode (found on the back of the RebelCard ID) and PIN number here and following the RefWorks link. If you do not have a PIN number you can create one online.