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Which are you more likely to do?
Correct answer: Give people the benefit of the doubt.
 RULE NUMBER 3
Give people the benefit of the doubt.
Your customers are there because they want to be. They have needs and wants and expect you to be there to help satisfy them. Give them the benefit of the doubt when things don’t seem the way you think they should. Perhaps they don’t know the rules or how things work. “Seek first to understand, and then be understood.”
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