EXAMPLE
Give people the benefit of the doubt.

Another example may happen with an international student. You go to shake his hand and he will not shake back. It annoys you. A co-worker who has been here for a long time explains that in that culture one does not shake hands and you should not be insulted.

International customers may have different customs and understanding of things than we do. It is important to take extra care to give them “the benefit of the doubt.”