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mobile

FAQ Content for Mobile Devices

By Kee Choi on November 5, 2009 3:56 PM | Permalink
Recently, the WMC put out a call for volunteers to participate in the Going Mobile Interest Group.  The group had its first meeting in October and a good cross section of the library were represented.

Minutes from the October 20 Meeting

faq_icons.gif
The group spent some time talking about FAQs so it stood out as a topic of interest for everyone at the meeting.  There are existing FAQs scattered about the library's web site but the group agreed that a separate FAQs, targeting our mobile device users, is needed.

Brian's wireframe/prototype includes a Policies section but that will be changed to FAQs.  The FAQs will include answers to policy related questions.

Examples:

Going Mobile Series: Part 1 - Time for a mobile website!

By Brian Egan on August 20, 2009 5:06 PM | Permalink

Going Mobile Series

  1. Part 1 – Time for a Mobile Website
  2. Part 2 -  Information Architecture
  3. Part 3 - Wireframes

Celebrate good times: the new web site is live! There are still some things we'd like to improve and update, but the heavy lifting has been performed, and we've moved from the "Two web designers. One Week. Can they survive updating and improving 150+ pages, ensuring their compatibility in 7 different browsers?" phase (I'm pitching that to some studio execs), to the "Ongoing Maintenance" phase.

As we make this transition and gear up for our next scheduled projects, I want to think about even more ways we can improve the web site. In my opinion, one of the best ways to do that at this point is to create a mobile site.