Fee Appeal

A fee appeal may be submitted after a charge has been assessed on your library account. Your appeal will be reviewed by a supervisor, and you will receive a response via email within 7 calendar days. Accounts that have been sent to our collection agency are not eligible for appeal.

You are responsible for all items checked out on your library account and for understanding borrowing guidelines. Submitting this form does not obligate UNLV Libraries to waive or remove any fees from your account.

Fee appeals may be refused for a variety of reasons, including but not limited to:

• Unaware of UNLV Libraries borrowing guidelines
• The book was not needed by another patron
• Returned the item to a library not affiliated with the UNLV Libraries
• Lent the item to someone else, and they returned it after it was due or failed to return it
• Failed to note due dates or to renew items on time
• Disagreement with borrowing guidelines
• Inability to pay fees or charges
• Failed to acknowledge reminder or overdue notices
• Failed to read email

If you have an item charged to your account that you believe has been returned, please submit a search request form and we will search for the item(s).

 

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